Lava Has Promised a 'Service at Home' Facility for Its Upcoming Smartphones: Full Details Here

Introduction 

Lava has announced a new program called the 'Service at Home' for all Blaze users across India. As the name suggests, the program offers Doorstep Services if consumers have any problem with their Lava Blaze phones. 

In this post, we’ll give you the complete details about the Lava Service at Home. So, let’s get started. 

Lava Service at Home

The Service at Home is a doorstep repair service for all Lava Blaze customers. In this program, when Lava receives a valid request, they’ll send trained personnel to the customer's home within 24 hours to make the repair. 

In this, the trained personnel will perform the elementary-level scan and the software or minor repairs at the customer's location. However, major repairs will be performed in the authorized service centers and delivered back to the user. 

Is Lava Service at Home Free??

Yes, the  Lava Service at Home is free if the phone is under one year warranty period. Users will get free pickup and delivery if the phone is within warranty. However, handsets that are out of warranty will be charged for spares/services as per the applicable price lists approved by Lava. 

How to Avail Lava Service at Home

To get the Lava Service at Home, you can simply visit the company’s official website and fill out the form. Users can also contact Lave through WhatsApp, Lava Care App, or the Call Centre number 18605005001. Moreover, the Lava Service at Home is available across India, including ~7000 PIN Codes Nationally. 

Service at Home is a one-stop solution for all after-sales requirements of a customer. We now offer this service for all upcoming smartphones as an effort to do away with the idea of long queues at service centers and elevate the customer experience. Also, the goal was to go beyond what was traditionally being offered to customers in terms of service. Experiencing a redefined customer service, users can unwind at home while a Lava representative fixes their smartphone.  -  Satya Sati, Head of Customer Service, Lava International Limited

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