Nabin Pradhan is an SEO Expert and Digital Marketer who oversees all the SEO and Digital Marketing efforts here at Autoncell.

Nabin Pradhan

<p><span style="font-weight: 400;">MG Motors has topped the <strong>'Customer Sales Satisfaction Index'</strong> survey conducted by <strong>JD Power</strong> in India last year. MG, which entered India in 2019 via Hector SUV, has achieved such a feat in a short span of time.</span></p>
<p><span style="font-weight: 400;">MG Motors came out on top with a score of 881 in the survey conducted on the basis of 1000 point scale. After MG, Toyota scored 877 and Hyundai 875.</span></p>
<p><span style="font-weight: 400;">A total of 5,593 new customers were included in the survey, which was based on six different aspects, according to <a href="https://www.jdpower.com/" target="_blank" rel="noopener"><strong>JD Power</strong></a>. Only the mass market segment was included in the survey.</span></p>
<p><span style="font-weight: 400;"><img style="display: block; margin-left: auto; margin-right: auto;" src="../../../../image/product-1628178061016-6b5e5.jpg" alt="" width="607" height="350" /></span></p>
<h3 class="sc-Rmtcm irOFmI" style="text-align: center;">Also Read: <a href="../../../../detail/news/honda-new-milestone-more-than-30-lakh-units-sold" target="_blank" rel="noopener">Honda hits new milestone | More than 30 lakhs units of bikes and scooters exported</a></h3>
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<p><span style="font-weight: 400;">The rates were 20 percent for the delivery process, 18 percent for the dealer facility, 17 percent for paperwork completion, 15 percent for working out the deal, 15 percent for sales consultant and 14 percent for the brand website.</span></p>
<p><span style="font-weight: 400;">Some new facts have also come out during the survey. Eighty-five percent of the customers surveyed said they got information about the car online, while 68 percent said they bought a new car on the advice of friends. Only 20 percent of customers said they bought online.</span></p>
<p>&nbsp;</p>
<h3 style="text-align: center;"><a href="../../../../detail/news/electric-car-sales-report-february-2022" target="_blank" rel="noopener"><strong>Electric Car Sales Report [February 2022]</strong></a></h3>
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MG Motors has topped the 'Customer Sales Satisfaction Index' survey conducted by JD Power in India last year. MG, which entered India in 2019 via Hector SUV, has achieved such a feat in a short span of time.

MG surpasses Toyota and Hyundai on Customer Satisfaction Index

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